Orders, Shipping & Returns
Help with orders, shipping, returns, and Store accounts.
Orders
- Can I place an order by phone?
- How do I place an order in the online Store?
- Can I check out as a guest when placing a Store order?
- Can I cancel or modify an order after it has been submitted?
- Why is my payment not going through for an online order?
- What payment methods are accepted for online Store orders?
Shipping
Returns and Refunds
Account Settings
- How do I update my Store account information?
- How do I reset my Store password?
- What are the types of Essentrics accounts?
- How do I create an Essentrics Store account?
- Where do I find the login links for the Store and Essentrics TV?
- Should I use the same email for my Store account and Essentrics TV account?
- Can I opt out of Store account or transaction emails?